Attendanttrainingjacks; Attendant Transfer To Campon - Mitel SX-200 Practices

Features
Attendant Training Jacks
Description
.,
Training jacks are provided on the Attendant Console for use by a Super-
visor or Trainer who is training a new attendant. Each console is
equipped with two Attendant jacks; either jack may be used by the Atten-
dant, while the other provides a monitoring, Supervisor, or training
function.
Chditions
Removal of both headsets and/or handsets does not automatically switch
the console into Night Service.
Programming
None.
Operation
Console or system operation does not change in any way.
Attendant Transfer To Campon
Description
Conditions
Programming
Operation
This feature allows the Attendant to connect calls to a busy extension,
hunt group or trunk group for automatic completion when the called busy
party becomes free. The attendant itself cannot camp on but can transfer
calls into campon; see Campon. For details of recall from Campon, see
Recall.
The following conditions apply to this feature:
l
Calls that are not completed within the campon time-out will recall;
see Recall.
l
The transferred party must be able to connect to the busy party; see
Device Interconnection Control.
l
A transfer cannot be made to a locked-out extension.
Specify a time-out period in COS Option 117 (Attendant-Timed Recall -
CAMPON); (default time is 30 seconds). A value of 0 disables recall from
Campon to the Attendant.
Enable COS Option 301 (Campon) for the console to transfer to internal
devices; enable COS Option 237 (Outgoing Trunk Campon) for transfers to
busy trunk groups.
To camp a call onto a busy number:
910949~105-NA Issue 1
Revision 0
105 2-53