Mitel SX-200 Practices page 587

6
' SMDR PROGRAMMING AND
CONTROL
6. I-
The operation of the SMDR feature is determined during initial installation of the
system. Programming the SMDR feature is part of the System and Class of Service
\
Options programming known collectively as Customer Data Entry (CDE). The
operation can be modified at any time by the maintenance person from the CDE
terminal. Table 6-1 shows the Trunk SMDR options involved and Table 6-2 shows
the Data SMDR options involved. A brief description of these options is given below.
A complete description of the CDE forms is given in Practice 9109-096-210-NA,
Customer Data Entry. For a record of an outgoing call to be generated, SMDR must
be enabled in CDE Form 16, Trunk Groups. A device accessing a Trunk Group with
SMDR enabled will generate an SMDR record unless COS Option 700, SMDR -
Does Not Apply, is enabled in that device's Class of Service.
TRUNK SMDR and acd smdr Programming Options
6.2 The Trunk SMDR and ACD SMDR programming options are as follows:
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Record Incoming Calls:
This COS option enables SMDR for incoming trunk calls.
Note: For modem pooling, if the Record Incoming Calls option is enabled, and the SMDR
buffers become full, new incoming CO calls will receive busy tone and new incoming
TIE, DID, or DISA trunks will receive reorder tone. These calls will not be accepted by
the PABX. Modem Pooling is not available in Generics 1001,1002 and 1005 FPKG 1
and LIT96.
9 Record Meter Pulses:
This COS option causes meter pulses generated by the
Central Office to be counted and then reported in the SMDR record.
0 Drop Calls Less Than n Digits:
When this COS option is enabled, outgoing calls of
less than n digits are not reported (where "n" is programmed to be between 0 and 11
and 0 disables the option).
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Drop Incomplete Outgoing Calls:
When this COS option is enabled, incomplete
outgoing calls are not recorded.
Notes: 1. If the call duration is less than the programmed value of the system timer
"Pseudo Answer Supervision Timer", the call is considered an incomplete
call.
2. If Trunk Circuit Descriptor Option "Far End Gives Answer Supervision" is set
to YES, and ANSWER SUPERVISION is not received, an SMDR record is
not generated.
9109-096-221 +'.JA
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