Mitel SX-200 Practices page 605

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' GENERAL DESCRIPTION
Overview
2.1 Tenanting is a very powerful and flexible feature available with the SX-200 DIGITAL
PABX. The PABX may be operated as a single tenant or in a multiple customer or
multiple tenant mode, by sharing services such as attendants or trunks. A typical
\ installation may have several tenants, each with its own trunks, stations and
attendant. Members of different tenants may be programmed to access each other
(but not necessarily each other's features) without going through the local Central
Office, or may be totally independent of each other. The customer (or customers) can
share the economies of a larger PABX, such as specialized trunks, leased services,
and other features. Station Message Detail Recording (SMDR), described in Practice
9109-096-221-NA, allows equitable assessment of costs among all users.
Up to 25 tenants (or customers) may be defined within the PABX with a maximum of
11 consoles. For Generic 1004 and 1005, a maximum of 25 enhanced subattendant
positions may be defined. Please referto Practice 9109-096-210-NA, Customer Data
Entry, and reference Form 09, StationlSUPERSR" Telephones, for information on the
subattendant position.
Multiple Tenant Application
2.2
A typical multiple tenant application is a company which occupies a large building
and has attendants and/or subattendants and/or enhanced subattendants in
different areas, such as each floor or department. Some features, such as attendant
recall, access the local attendant instead of the main attendant position, but other
features such as WATS, ARS, Tie lines, or abbreviated dialing are available to all
users.
Multiple Customer Application
2.3 A typical multiple customer application is a building served by one PABX, with
telephone service for each customer (tenant) going through the PABX independently,
When one customer calls another, the calling party must access one of its CO trunks
and dial the other customer's listed directory number. The call will go through the CO
and then appear as an incoming CO call at the called customer.
9109-096-23O-NA
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