Call Forwarding - External - Mitel SX-200 Practices

Features Description
Call Forwarding - External
Generic
1004
and
1005
Description
This feature forwards all calls received based on one of the conditions
selected from above, to a personal Speed Call key, system Abbreviated
Dial number, or a key system personal speedcall.
Conditions ,,The following conditions apply to this feature:
105 2-102
Call Forwarding - External requires a receiver for dialing. If one is not
available then forwarding is ignored in Call Forward - Don' t Answer. If
it is done during a reroute, the caller is dropped or given reorder tone.
An extension with COS Option 200 (Account Code, Forced Entry - Ex-
ternal Calls) in its COS cannot set up the Call Forwarding - External
feature.
An extension must have COS Option 245 (Abbreviated Dialing Ac-
cess) enabled, COS Option 208 (Call Forwarding External) enabled,
and COS Option 200 (Account Code, Forced Entry - External Calls)
disabled in its COS to be able to program call forwarding to system
Abbreviated Dial numbers. The option is not needed for callers which
are forwarded to abbreviated dial numbers.
Toll Control applies to the calling party for Call Forwarding - External
to personal speed call keys or to Key System personal speedcalls.
Toll Control is not done for forwarding to external numbers using the
system Abbreviated Dial feature.
No Toll Control checking is done for CO trunks which are externally
call forwarded.
A trunk or a party with a single party trunk on hold can only be for-
warded externally if System Option 21 (Incoming to Outgoing Call
Forward) is enabled.
An extension cannot set up forwarding to an external number unless it
has COS Option 208 (Call Forwarding - External) in its COS.
Once a call is forwarded externally, no more forwarding hops occur.
Campon to busy trunk groups after forwarding external is possible if
the caller is allowed to campon to trunk groups; see Campon.
When the Attendant or a SUPERSET 4 or SUPERSET 4 DN telephone
calls an extension that is forwarded to an external number, the display
shows the external number and indicates the extension which for-
warded the call. If the Speed Call or Abbreviated Dial number is
private, text indicating a private number appears on the display instead
of the external number. The Console can display the number if it has
COS Option 110 (Attendant Abbr. Dial Confidential Number Display)
enabled in its COS.
Revision 0 9109-096-l 05-NA issue I