Call Forwarding; Campon; Directtoars; Recall On Default Or Dialed Destination - Mitel SX-200 Practices

Operation
Call Forwarding
When a caller reaches an Auto-Attendant group, the caller's current call forwarding
history is cleared. The caller can be forwarded again for the maximum number of
forwarding steps. This prevents problems with forwarding hop limits when a group is
a forwarding destination.
Campon
When all RADs are unavailable, the system camps the caller on to the Auto-Attendant
group. All device types except the console can be camped on to the group. Since the
console is not permitted to camp on to anything, it is given busy tone and must try dialing
the group again.
DID/Dial-in Trunk Busy Rerouting
The DID/Dial-in Trunk busy rerouting point is not operational when calling an
Auto-Attendant group (the trunk always camps on if the group is busy). The feature is
operational when the caller dials from the group.
Direct to ARS
The Direct to ARS feature applies to calls after an account code is successfully dialed
from a group (Direct to ARS applies to all devices). An added application is that Analog
Networking passes the account code into the network. If a caller dials an account code
from a group and then with Direct to ARS goes to an Analog Network trunk, the digits
that the caller dials from the group will be passed into the network.
Recall on Default or Dialed Destination
No recall point is set up by the Automated Attendant feature. Recall on busy and no
answer operate as if the feature had not been accessed, acting as if the default or dialed
destination had been reached directly. The answer supervision given to the trunk
during the ringing has no effect on recall.
System Abbreviated Dial
Normal system operation prevents CO trunks from accessing system abbreviated
dialing except through external call forwarding. With the Automated Attendant feature,
CO trunks can dial the system abbreviated dial access code. The CO trunk must have
the abbreviated dial access COS option enabled as is the case with other devices.
The system allows callers to access any numbers in the system. If access is given to
Automated Attendant callers, the only control available is through toll control for ARS
numbers.
If necessary, the prefix feature can be used to restrict access from the Automated
Attendant to specific numbers. This limits the caller to dialing only a limited set of
numbers, such as those beginning with the digits 12.
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