Automatic Number Identification (Ani) On Outgoing Trunks - Mitel SX-200 Practices

Features Descridion
Programming The following System Options apply:
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41 - Automatic Call Distribution
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42 - ACD Silent Monitoring
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43 - ACD Silent Monitoring Beeps
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44 - ACD Reports.
The following COS Options apply:
. 650 - ACD Agent Template
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651 - ACD Supervisor Template
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652 - ACD Senior Supervisor Template
9 653 - ACD Agent Always Auto-Answer
9 812 - Loop Start Trunk to ACD Path Connect,
The following Feature Access Codes apply:
. 44 -ACD Login/Logout
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45 - ACD Silent Monitoring.
Refer to Practice 9109-096-620-NA, ACD TELEMARKETER Application
Package for further information.
Operation
Refer to Practice 9109-096-620-NA, ACD TELEMARKETER Application
Package.
Automatic Number Identification (ANI) on Outgoing Trunks
Description
This feature is a mechanism that allows the PABX to identify a calling
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party on an outgoing trunk. The identifying information consists of the
calling party's extension number which is transmitted (tones or pulses) on
the trunk, after the PABX has successfully dialed an external number on
that trunk.
Conditions
The following conditions apply to this feature:
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The far-end must provide answer supervision and be capable of han-
dling the ANI protocol.
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The extension numbers of station and SUPERSETtelephones and
consoles are sent.
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If the caller has forwarded to the ANI trunk then the forwarding exten-
sion's number is sent.
105 2-62
Revision
0
9109-096-105-NA Issue 1