Mitel SX-200 Practices page 714

Hotel/Motel Feature Package Description
Automatic Wakeup.
This feature allows the front desk PMS terminal to set up and
cancel wake-up requests from guest rooms. If programmed in the PABX, a printout will
be produced upon setup of avalid time to verify that the request was committed. As well,
a printout occurs when the wake-up is honored to verify the receipt of the call,
Message Waiting.
This feature allows the message center PMS terminal to setup and
cancel a message waiting indication on a guest room telephone. If programmed in the
PABX, a printout will be produced to verify that the message was sent and the time of
the message. When the message is cancelled from the PMS side, another printout is
produced to verify the cancellation.
Feature Interactions
The following conditions apply to the SX-200 DIGITAL PABX/PMS interface:
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All room status updates are applied against the PMS database, therefore, the fol-
lowing options must be disabled:
- System Option 33 (Room Status)
- System Option 27 (Room Status Audit)
- System Option 34 (Auto Room Status Conversion and Wakeup Print)
- COS option 244 (Room Status Applies)
- COS option 608 (SU/?E~SE7-Room Status Display)
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The PMS interface port is dedicated to PMS only. It cannot be used for any other
applications such as CDE, ACD, or SMDR.
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Because PMS has exclusive use of the port assigned to it, it is recommended that a
dataset be used as the port, allowing the system printer port to be used for other
printouts.
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Maintenance logs record any errors found in the PMS interface. Refer to Practice
9109-096-350-NA, Troubleshooting, for details.
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9109-096-602-NA
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