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SX-200 EL
Mitel SX-200 EL Manuals
Manuals and User Guides for Mitel SX-200 EL. We have
4
Mitel SX-200 EL manuals available for free PDF download: Technician's Handbook, User Manual, Acd Agent Manual
Mitel SX-200 EL Technician's Handbook (262 pages)
Brand:
Mitel
| Category:
Conference System
| Size: 3.11 MB
Table of Contents
Table of Contents
3
Chapter 1 Introduction
11
About this Handbook
13
Purpose of this Handbook
13
Who this Handbook Is for
13
Symbols Used in this Handbook
13
Important Safety Instructions
14
Where You Can Find more Information
14
Configurations
15
EL System
15
Figure 1: SX-200 Elx Cabinet
16
ML (RM) System
21
Ml (Fd) Pbx
21
Figure 2: SX-200 ML (RM) and (FD) PBX
22
Light Pbx
23
Figure 3: SX-200 LIGHT PBX
23
IP Node
24
Figure 4: SX-200 IP Node Configuration
25
SPINE Peripheral Bay
26
Figure 5: SX-200 SPINE Peripheral Bay
26
DIGITAL 672-Port PBX
27
Figure 6: SX-200 DIGITAL (672-Port) PBX
27
DIGITAL 336-Port PBX
28
Figure 7: SX-200 DIGITAL (336-Port) PBX
28
DIGITAL 456-Port PBX
29
Figure 8: SX-200 DIGITAL (456-Port) PBX
29
DIGITAL 480-Port PBX
30
Figure 9: SX-200 DIGITAL (480-Port) PBX
30
LIGHTWARE 19 Software
31
Chapter 2 Routine Maintenance
33
Is the System Healthy
35
Checking a System for Alarms
36
Checking a System for Database Errors
36
Backing up a Customer Database
37
El/Ml
37
Light/ Digital
38
Loading New Software Onto a System
38
EL/ML Remote Software Download
39
EL/ML Flash Memory Card Replacement
42
Upgrading Set Firmware
43
Boot Codes
43
Firmware Revision Levels
43
Firmware Commands
43
System Log Messages
44
Table 1: Firmware Commands
44
Enabling Options or Changing Options
45
Options Are Password Protected
45
Enabling Options on a SX-200 EL/ML System
45
Enabling Options on a SX-200 LIGHT/DIGITAL System
45
Upgrading an SX-200 IP Node
46
Upgrading from CD-ROM
46
Upgrading by Replacing Flash Memory
48
Figure 10: Removing the Bottom Panel
48
Figure 11: Removing the Flash Memory Card
49
Figure 12: Inserting the Flash Memory Card
50
Trunk SMDR Records Field Summary
51
Table 2: Summary of Fields in Trunk SMDR Records
51
Chapter 3 Troubleshooting and Repair
55
Identifying Faults
57
Flowchart 1: Getting Started
57
Flowchart 2: System Is Not Booting
59
Flowchart 3: an Alarm Is Present
60
Flowchart 4: Correcting Set / Dataset Problems
61
Flowchart 5: Maintenance Terminal Problems
63
Interpreting the Main Control Card Power-Up Error Codes
64
Table 3: Main Control Card Error Code Summary
64
Restoring the Database
65
Restoring the SX-200 EL/ML Database
65
Restoring the SX-200 LIGHT/DIGITAL Database
65
Backing up Log Entries
66
Correcting System ID Errors
67
If the System Reports a System ID Mismatch
67
If the System Reports a Decryption Module Error
67
Powering down the Nodes
67
Powering down the SX-200 EL/ML Control Node
67
Powering down the SX-200 LIGHT Control Node
68
Powering down the Peripheral Nodes
68
Powering down the IP Node
68
Powering up the Nodes
69
Powering up the SX-200 EL/ML Control Node
69
Powering up the SX-200 LIGHT Control Node
69
Powering up the Peripheral Nodes
69
Powering up the IP Node
69
Replacing Circuit Cards
70
Replacing Peripheral Interface Cards
70
Replacing a Main Controller Card
71
Correcting Ground Path Problems
72
Problems Caused by Incorrect PBX Grounding
72
Ground Path AC Voltage Test
73
Ground Path Resistance Test
73
Testing the CO and PBX Ground Differential
74
Checking the Port Connections to the PBX
75
Checking the Receiver Allocation
75
Combinations Available
76
Checking the FIM/CIM Carrier Cards
77
Checking the T1 Card, T1/E1 Module, and the PRI Card
78
Checking the Number of T1 Trunk Cards
79
Table 5: Maximum Number of T1 Trunk Cards
79
Trunk Signaling and Supervision
80
General Signaling & Supervision Concepts
80
Loop Start Line/Trunk
81
Figure 13: Loop Start Line/Trunk
81
Table 6: Loop Start Line/Trunk Summary
81
Ground Start Trunk
83
Figure 14: Ground Start Trunk
83
Table 7: Ground Start Trunk Summary
83
Direct Inward Dial (DID)/Loop Trunk
85
Figure 15: Direct Inward Dial (DID)/Loop Trunk
85
Table 8: Direct Inward Dial/Loop Trunk Summary
86
Ear & Mouth (E&M) Trunk
87
Figure 16: E&M Trunk - Type I (2-Wire)
88
Figure 17: E&M Trunk - Type V (4-Wire)
89
Table 9: E&M Trunk Summary
89
T1 Trunk (D4 DS-1)
91
Figure 18: T1 Trunk Synchronization
91
Table 10: A-B Signalling States (Tie/E&M)
94
Table 11: A-B Bit Signalling Example (T1/CO)
95
PBX Property Management System Interface
96
Property Management System Messages
96
Table 12: PMS Keyboard Commands
98
PBX and PMS Cannot Communicate
99
Testing the PMS Interface of the PBX
99
Disk Drive Maintenance
101
LIGHT/DIGITAL Floppy Disk Subsystem Troubleshooting Procedures
101
Table 13: Floppy Disk Troubleshooting Summary
101
Disk Drive Strapping
103
Troubleshooting the SX-200 IP Node
103
Error Messages
104
Test Line
106
Chapter 4 Programming
111
Programming an Attendant Console
113
Programming a Printer Port
114
System Printer Port
114
Dataset Printer Port
114
Programming Stations/Sets Automatically
115
Deleting a Device and All Dependent Resources
116
Deleting a Range of Devices and All Dependent Resources
117
Programming a Single Line Voice Station
118
Programming an Analog Device to a SIM2
119
Programming a Multi-Line Set
119
Programming a Subattendant Set
121
Programming a PRI Card
122
Programming a Non-Dial-In Trunk
126
Programming a Range of Non Dial-In Trunks
127
Programming a Dial-In Trunk
129
Programming a Range of Dial-In Trunks
130
Programming a DISA Trunk
131
Programming ANI/DNIS on an Incoming Trunk
132
Programming a CLASS Trunk
136
Programming an SX-200 IP Node
137
Initializing the SX-200 IP Node
137
CDE Programming for the SX-200 IP Node
138
Registering IP Phones (Optional)
139
Programming a Circuit Descriptor for Hotel/Motel and ACD Datasets
140
Programming the PMS Interface
141
Programming Call Forwarding - External
145
Feature Access Codes (CDE Form 02)
146
Class of Service Options (CDE Form 03)
149
System Options and Timers (CDE Form 04)
157
CDE Cross Reference Guide
162
EL/ML Feature Limitations
164
Chapter 5 Installation
169
Cabinet Card Assignments
171
EL Control Cabinet Card Assignments
171
Figure 19: SX-200 el Control Cabinet Card Assignments
171
EL Peripheral Cabinet Card Assignments
172
Figure 20: SX-200 el Peripheral Cabinet Card Assignments
172
ML (RM) Cabinet Card Assignments
173
Figure 21: SX-200 ML (RM) Cabinets with BCC III Cards
173
Figure 22: SX-200 ML (RM) Cabinets with BCC II Cards
174
Figure 23: SX-200 ML (RM) Cabinet with a PRI Card
174
ML (FD) Cabinet Card Assignment
175
Figure 24: SX-200 ML (FD) Cabinet Card Assignment
175
LIGHT Cabinet Card Assignment
176
Figure 25: SX-200 LIGHT Cabinet Card Assignment
176
SPINE Peripheral Bay Module Assignment
177
Figure 26: SX-200 SPINE Peripheral Bay Module Assignment
177
Digital 672-Port Cabinet Card Assignment
178
Figure 27: SX-200 Digital 672-Port Cabinet Card Assignment
178
Digital 336-Port Control Cabinet Card Assignment
179
Figure 28: SX-200 Digital 336-Port Control Cabinet Card Assignment
179
Digital 456-Port Cabinet Card Assignment
180
Figure 29: SX-200 Digital 456-Port Cabinet Card Assignment
180
Digital 480-Port Cabinet Card Assignment
181
Figure 30: SX-200 Digital 480-Port Cabinet Card Assignment
181
DIGITAL Cable Routing
182
EL/ML Configuration Rules
183
Figure 31: S1 Switch Settings for the PRI Card
188
Initial Power-Up Procedure (SX-200 EL/ML)
189
System Initialization Sequence
191
EL/ML Initialization
191
LIGHT/DIGITAL Initialization
192
Adding a Peripheral Cabinet
195
Peripheral Interface Cards and Modules
196
Control and Digital Services Cards and Modules
199
E&M Trunk Card Settings
201
Figure 32: S1 Switch Showing 1 Closed
202
Adding an SX-200 IP Node
203
Figure 33: Connecting a BCC III Card to an Ethernet Switch
203
Figure 34: Connecting a Triple CIM Card to the SX-200 IP Node
204
Figure 35: Connecting an SX-200 IP Node to an Ethernet Switch
205
Control Triple CIM Card Switch Settings
206
Peripheral Interface Cabling
207
USOC Pin Designations
207
EL/ML Peripheral Interface Card Slot Assignments
207
Adding a PKM
235
Figure 36: PKM Connections to a SUPERSET 4025
236
Figure 37: PKM Connections to a SUPERSET 4150
236
PKM to an Attendant Console
237
Figure 38: PKM Connections to an Attendant Console
238
Chapter 6 Maintenance Commands
239
Basic Commands
241
Entering Command Sequences
241
Logging in
241
Logging out
242
Displaying the Card Configuration
242
Showing the System Identity
242
Log Commands
243
System Commands
244
Report Commands
247
Diagnostic Commands
249
Traffic Measurement Commands
252
Index
253
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Mitel SX-200 EL User Manual (104 pages)
Attendant consoles
Brand:
Mitel
| Category:
Telephone Accessories
| Size: 1.01 MB
Table of Contents
Table of Contents
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Mitel SX-200 EL Acd Agent Manual (16 pages)
For the Superset 4015 and 4025/4125
Brand:
Mitel
| Category:
Telephone
| Size: 0.04 MB
Table of Contents
Table of Contents
3
Introduction
4
Logging in and out
5
Answering Calls
6
Using a Headset
7
After Work Timer
10
Make Busy
11
Queue Status
12
Help
13
Status Indicators
14
Additional Features
15
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Mitel SX-200 EL User Manual (14 pages)
Mitel SX-200 ML/EL PBX Addendum to the Superconsole 1000 User guide
Brand:
Mitel
| Category:
PBX
| Size: 0.21 MB
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