Mitel SX-200 Practices page 698

Hotel/Motel Feature Package Description
Multi-User
Four front desk terminals can run the Hotel/Motel application at the same time.
However, two terminals cannot edit information for the same room at the same time,
The front desk terminal also checks that the room is not being accessed by an attendant
console. The message "Room being accessed by another user. Try again later."
appears on the screen if a console is currently displaying information for the room. If
more than one front desk terminal is logged inwith the supervisor-level password, each
terminal checks that the room is not being accessed by another terminal or the console.
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The front desk terminal and a SUPERSET display telephone, or several display
telephones can enter, change or delete a guest name. The entry that is done last is the
one that is stored.
Up to II consoles can be configured on one system. Two (or more) consoles can
access a guest room at the same time. The user that leaves the guest room last updates
the database last, and that information is the valid data for the room. If two users are
changing different fields at the same time, all the information should be captured, since
only fields that have been modified will be updated when the EXIT softkey is pressed.
Hcxv to
Progmn
Console:
Chart 4-1, See COS option
320
FDT No programming required
How to Use Console: N/A
FDT
N/A
Entering or changing guest room information from the front desk terminal can be
controlled by passwords. When first installed, all passwords are the same, and different
levels must be enabled. A CDE attendant-level password allows no editing capability,
A CDE supervisor--level password allows editing. The user of an attendant password
can read information about rooms, request audits, and conduct searches. The user of
a supervisor password can, in addition, enter and change information about a guest
s
room, since this password presents the Room Update softkey,
How to Rogrm Chart 4-1, Step 9.
How to Use Console: N/A
FD-L Chart 5-l 4
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