Attendant Direct Trunk Select - Mitel SX-200 Practices

Features
Attendant Direct Trunk Select
Description
The console can be used to directly access (seize) a trunk for mainte-
nance or operational procedures.
Conditions
.,
The following conditions apply to this feature:
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For viewing the status of and accessing a trunk, the attendant must be
allowed to connect to the trunk. See Device Interconneqtion Control.
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For accessing the trunk, the trunk must not be in the process of being
seized by another device in the system.
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SMDR applies to the call when a trunk is accessed. If there are no
SMDR records available, the call continues without an SMDR record;
see Station Message Detail Recording.
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Trunks cannot be accessed by "Attendant Function" if the console's
COS has COS Option 200 (Account Code, Forced Entry - External
Calls) or COS Option 201 (Account Code, Forced Entry - Long Dis-
tance Calls) enabled.
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When an LS/GS trunk is used as a dictation trunk, the M/MM leads are
used to make the trunk busy while the tape is removed or the unit is
powered down. If a console tries to access this type of busy trunk, only
the EXIT softkey appears (the OVERRIDE softkey and FORCE RLS
softkey are not available) and the message 'Trunk busy due to M/MM
leads" is displayed.
Programming
None
Operation
To check the current status of a trunk, perform the following procedure:
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Press the FUNCTION key.
. Press the ATT FUNCTION softkey.
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Press the TRUNKS softkey.
0 Enter the desired trunk number.
. Press the STATUS softkey.
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Press the EXIT softkey.
To select a trunk for Attendant access only, enter the following softkeys:
0 Press the FUNCTION key.
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Press the ATT FUNCTION softkey.
0 Press the TRUNKS softkey.
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Enter the desired trunk number.
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Press the ATT ACCESS softkey.
9109-09&l 054A
Issue 1 Revision 0 105 2-33