Softkey Label
STATUS
CANCEL
Function
The STATUS softkey displays the following information in t
screen window:
GROUP SUMMARY
: ON/OFF
STATUS
: Active/inactive
AUTO PRINT
: ON/OFF
STAFtT TIME
: hh:mm
PERIOD
: nn minutes
;
DUFIATION
: nn periods
AGENT SHlFr
: ON/OFF
Cancels the show command.
Reports
QUIT Command
This softkey
command
allows the user to exit from the ACD REPORT
mode at the
console
or terminal.
.
9109-096-6204A
issue 1
Revision 0
620 9-7