Attendantholdpositions - Mitel SX-200 Practices

Features
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SYSTEM IDENTIFIER
9 TRUNK STATUS/ACCESS/BUSY OUT.
For more information about Attendant Functions, refer to the individual
feature descriptions in this practice.
Conditions
Attendant Functions are not available if the Attendant Console Lockout
option (Feature 17) is invoked.
Progrzknming
None.
Operation
Press the FUNCTION key -the Attendant Function softkeys appear on
the console LCD display. One of the softkeys is MORE. Press this key for
access to more functions. Press MORE again to return to the first set of
functions.
Attendant Hold Positions
Description
The Attendant may place an extension or trunk on hold in one of eight
HOLD positions. There are four keys; HOLDI, HOLD2, and HOLD3 are
for hold positions1 through 3, HOLD4 is for hold positions 4 through 8. A
call hold recall time of IO to 240 seconds may be programmed (default is
30).
Conditions The following conditions apply to this feature:
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A HOLD key LED is on when it has a call on hold.
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If music is available on the system the held party receives music on
hold while on hold, even after the party starts alerting the console after
a hold time-out. If no music is provided, the caller hears silence rather
than ringback.
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When the call hold timeout occurs, the call alerts the console at that
HOLD key -the call does not appear at any LDN position nor does it
recall. The calls waiting display is updated.
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The console can selectively answer the held call by selecting individual
HOLD keys.
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Non-busy extensions cannot be placed on hold.
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Conference calls cannot be placed on hold.
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If the current party is a Call Announce Port at the console, the call on
hold cannot be retrieved. If the source has a call on consultation hold,
the call on hold cannot be retrieved.
910949~1054A
Issue
1
Revision
0 105 2-39