Mitel SX-200 Practices page 713

System Description
Property Management System
2.5
The PABX interfaces to IBM-compatible personal computers with the Lodgistix PMS
software package (or a package that follows the same protocol). Hotel/Motel
information is stored in the PABX and in the PMS The information is split between
the PMS and the PABX as follows:
PABX Database
Message Register
Message Waiting
Automatic Wakeup
Guest Names
Do Not Disturb
PMS Database
Room Status
Message Register
Message Waiting
Automatic Wakeup
Guest Names
Note that the PABX will not store room status information when PMS is enabled, PMS
is not available in Generic 1001 and Generic 1005 FPKG I and LlT96. Refer to
Chart 4-2 for programming information.
PMS-Specific Features
The PMS interface maintains the following information between the PABX and the
PMS:
-
maid status
- message registration of outgoing trunk calls
- check in/out
- name (guest name)
Check In/Check Out.
When a guest checks in (PMS Check In), the room telephone
is enabled to allow outgoing trunk calls. Upon check out (PMS Check Out), the phone
is disabled from making calls and the PMS clears message register, message waiting,
Do Not Disturb and automatic wakeup from the guest room database,
Message Registration of Outgoing Trunk Calls.
This feature provides the PMS with
the number of trunk calls made from a room (local and long distance). A call-accounting
device connected to the PABX monitors SMDR reports for long distance calls. The
charge for these calls is automatically added to the guests bill at check out time.
Call-costing equipment may be attached to the PMS to allow the PMS to handle call
costing,
Maid in Room Status.
This feature allows the maid to change the room status
(clean/dirty) from the room telephone. The maid-in-room status is also indicated on
the PMS terminal. This feature is functionally identical to that of the PABX's attendant
room status, however, the displaying and monitoring of room status is completely
controlled from the PMS terminal.
Name.
This feature allows the guest room name in the PMS to be sent to the PABX
when a guest checks in and be stored against the room extension,
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