Mitel SX-200 Practices page 863

5 . I
Reports
Report Commands
Either the maintenance terminal or console can be used to enter the commands and
parameters needed to start the ACD Reports. Refer to RS-232 Maintenance Terminal,
Practice 9109-095-351-NA, for instructions on using the terminal. The following
subsection describes the report commands:
To access the reports, login to Maintenance at the console or maintenance terminal
using the correct USERNAME and PASSWORD. After login, the softkey labels change
to:
l-SYSTEM
' 6-QuJ-T
2-
7-LOGS
3-DIAGNOSTICS 4-
8-ACD-REPORTS 9-REPORTS
5-TRAFFIC-MEAS
o-
To access the ACD Reports subform, press the ACD-REPORTS softkey. The softkey
labels change to:
l-!tiET
2aHOW 3-
4- 5-
6-QUIT
7- 8-
9- o-
The softkey functions are as follows:
Softkey Label
I
Function
I
SET
SHOW
QUIT
Sets up various parameters for the summary reports.
Shows the current setup of the ACD printouts.
Exits the user from the ACD Report mode.
The following subsections describe the reporting parameters available for each of
these softkeys:
SET Command
Use the SET command to enter or change any ACD Report parameters. After pressing
the SET softkey, the prompts change as shown below:
1-AGEm-SHET 2-PERIOD
6- 7-START-TIME
3-DUUTION 4-AUTOPRINT 5-CANCEL
S-GRP~SUMMARY 9- o-
9109-096-62O-NA
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