Mitel SX-200 Practices page 100

Features Description
The system programmer can assign names to Sets, Classes of Service,
Tenants, Trunks and Trunk Groups; see Names.
Conditions The following conditions apply to this feature:
l
A name must be programmed for the set. Names are programmed in
CDE Form 09 (StationlSUPERSETTelephones). Users of
SUPERSET 4, SUPERSET 4 DN, SUPERSET 420, and
SUPERSET telephones can program their name at their set.
. The COS number and COR number appear only if there is no CCS
Name programmed.
9 Names associated with trunks appear only after the console answers a
trunk call.
l
If the Attendant answers a call and that caller has a call (one party or
Conference) on softhold, the Attendant does not take over the caller's
softhold (not available with Generic 1001 and Generic 1002).
l
When a HOLD key is pressed to put someone on hold, only the party
that is talking to the Attendant will be put on hardhold. If there is a soft-
hold party (either the SOURCE or DEST), this party will be connected
to the Attendant. The Attendant must press the CANCEL or RELEASE
key to hangup on this call (not available with Generic 1001 and Gener-
ic 1002).
l
The Tenant name appears only on rerouted TIE, DID, or Dial-In calls
where the Tenant name is programmed in the CDE Call Rerouting
Table. If the Tenant name is displayed, no other trunk information ap-
pears.
l
The Trunk Group Name appears only if there is no Trunk Name pro-
grammed.
l
The Trunk number appears only if there is no Trunk Name or Trunk
Group name programmed.
l
If there are no calls in the Calls Waiting queue, there is nothing in the
CW area of the LCD display.
l
The maximum number of calls waiting that can be displayed at the
console is 99.
Note: The actual queue maximum is
200
calls waiting.
Programming
None.
Operation
When the Attendant Console establishes or answers a call, the display
provides information described above about the call. For Attendant Calls
Waiting operation refer to Attendant Call Selection and/or Attendant Hold
Positions for operational details.
105 2-28
Revision
0 9109-096-l 05-NA Issue 1