Mitel SX-200 Practices page 591

7
' OPERATIONAL PARAMETERS
General
7;t~
The SMDR feature is transparent to the end user. There are no operational
procedures to be employed by the Attendant or station user. The following provides
a summary of the operational parameters which are described earlier in this
\ document:
Non-Recording Conditions
7.2
SMDR is not initiated under the following conditions:
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Busy tone is obtained by the Attendant or a station when a trunk is dialed (because
all trunks in the group are busy),
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The calling or called party has a class of service which disables SMDR,
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Reorder tone is obtained by the caller,
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The Attendant intercepts a station attempting to access a trunk group,
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During a power failure condition, no SMDR records are made.
Attendant-Handled Calls
7.3 The following conditions are reported as shown when the Attendant handles a call:
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When the Attendant dials a trunk with no station or trunk involved, the calling party is
the Attendant.
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Direct Trunk Access by the Attendant is reported. The Leading Digits field is left
blank.
.
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When the Attendant answers a trunk call and does not transfer it to a station, the
called party is the Attendant.
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When the Attendant dials a trunk while it has astation as its source, the calling party
is reported as the station and an (*) appears in the "Attendant was Involved" field.
e When the Attendant connects a previously held station to a trunk, the calling party is
the station and an (*) appears in the "Attendant was Involved" field.
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When the Attendant has a trunk as Source, and then connects a station to the trunk,
the calling party is the trunk, the called party is the station, and an (*) appears in the
"Attendant was Involved" field.
9109-09&221-NA
Issue
1
Revision 0 221 7-l