Mitel SX-200 Practices page 940

Headers, 9-4
Path Reports, 9-2
Example, 9-3
Fields, 9-3
Headers, 9-2
Printing, 9-4
Commands
Quit, 9-7
Set, 9-5
Show, 9-6
Report Commands, 9-5
Ringback-Delay Timer, 3-4
S
Senior Supervisor, 3-7, 3-9
Senior Supervisor Reports, Queue Status, 3-3
Service Level, 3-11, 10-13, 11-14
ServiceTime, 10-13, 11-14
Shift Key, 7-3, 7-9, 3-4
Silent Monitoring. See Call Monitoring
Summary Reports, 3-2
SUPERSET 4 Telephone, 5-Z
See
a/so
ACD Agent Set; ACD Senior Supervi-
sor Set; ACD Supervisor Set
LCD Line Status Indicators, 6-3
SUPERSET 4 Telephones, 5-l
Headset Operation, 5-3
Line Select Keys, 5-3
Index
4
Revision 0
Supervisor, 3-7, 3-9
Supervisor Reports
Agent Status, 7-7
Queue Status, 7-5
System Option
ACD Reports (44), 1 l-2
ACD Silent Monitoring (42), 1 l-2
ACD Silent Monitoring Beeps (43), 11-2
Automatic Call Distribution (41), 1 l-2
System Option Number
41 (Automatic Call Distribution), ? l-2
42 (ACD Silent Monitoring), 11-2
43 (ACD Silent Monitoring Beeps), 11-2
44 (ACD Reports), 11-2
System Options, Automatic Call Distribution (41),
11-2
T
Timers
Afterwork, 1 l-5
Call Forward No Answer, 6-2
Delay for Ringback, 11-14
Overflow, 11-5
Ringback Delay Timer, 3-4
Threshold, 6-4, 11-5
Trunk Access
DID Trunk Routing Points, 11-12
Loop Start CO Trunks, 11-14
Loop Start DISA Trunks, 1 l-l 4
9109-096-629-NA
Issue 1