Mitel SX-200 User Manual

Mitel SX-200 User Manual

Integrated communications platform subattendant user guide
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SUBATTENDANT USER GUIDE FOR THE
SUPERSET™ 4150 TELEPHONE

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Summary of Contents for Mitel SX-200

  • Page 1 SUBATTENDANT USER GUIDE FOR THE SUPERSET™ 4150 TELEPHONE...
  • Page 2 DUE TO THE DYNAMIC NATURE OF THE PRODUCT DESIGN, THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. MITEL CORPORATION, ITS AFFILIATES, AND/OR ITS SUBSIDIARIES ASSUME NO RESPONSIBILITY FOR ERRORS AND OMISSIONS CONTAINED IN THIS INFORMATION. ...
  • Page 3: Table Of Contents

    Contents Introduction Using the LDN Keys Calls Waiting Indication Using the Hold Position Keys Setting DND on an Extension Using Paged Hold Access Handling Recalls Setting Up Advisory Messages on an Extension Setting Up Call Forwarding on an Extension Setting the System Date and Time Call Blocking Setting and Canceling Wake-up Calls Call Logging...
  • Page 4: Introduction

    Introduction If your SUPERSET 4150 has been programmed to provide Enhanced Subattendant features, then the features in this guide are available to you. These features are provided in addition to those already available on your telephone. As a Subattendant, you can perform functions for other extension users. These functions include programming Call Forwarding, Advisory Messages, and Do Not Disturb.
  • Page 5: Using The Hold Position Keys

    Using the Hold Position Keys The HOLD POSITION keys allow you to answer an LDN call or a call to your Prime (Intercom) line without having to terminate your current call first. To place a call on hold using a HOLD POSITION key: •...
  • Page 6: Setting Dnd On An Extension

    Setting DND on an Extension You can set up or cancel Do Not Disturb (DND) on behalf on other users. To set up or cancel Do Not Disturb on an extension: • Press SUPERKEY. • Press the Stations softkey. • Dial the extension number.
  • Page 7: Handling Recalls

    Handling Recalls Calls you handle that go unanswered or that are left on hold too long recall your SUPERSET 4150. Recalls are automatically connected to your Prime line, except when you use the Recall key to answer them. To answer a recall: •...
  • Page 8: Setting Up Call Forwarding On An Extension

    To cancel an Advisory Message: • Press SUPERKEY. • Press the Stations softkey. • Dial the extension number. • Press the Advisory Msg softkey. The currently displayed message appears on your display. • Press the Turn Msg Off softkey. Setting Up Call Forwarding on an Extension You can set up and cancel Call Forwarding on behalf of an extension.
  • Page 9 To program or change Call Forwarding on an extension: • Check the Call Forwarding status of the extension. • Press the Change softkey. • Press the appropriate softkey for the required type of Call Forwarding. • Press either the Internal or External softkey. (This step is not required for Regular Call Forwarding.) •...
  • Page 10: Setting The System Date And Time

    Setting the System Date and Time You can change the time and date that appears on all SUPERSET telephones equipped with displays. The time can be displayed in either a 12- or 24-hour format, depending on system programming. To set the system time: •...
  • Page 11: Setting And Canceling Wake-Up Calls

    Setting and Canceling Wake-up Calls Both you and the guest can set, change, and cancel wake-up calls which ring the guest room phone at a prearranged time. If system programming allows, you can set multiple wake-up calls (up to three in a 24- hour period) that repeat daily.
  • Page 12: Call Logging

    Call Logging Call Logging keeps track of the names (if available) and telephone numbers of all your incoming calls or only those you missed. To program your phone to log your incoming calls: • Press the SUPERKEY. • Press the Call Logging softkey. •...
  • Page 13: Call Logging - Administration

    To delete calls from the call log • Display the call you want to delete • Press the Delete softkey to delete the displayed call only or the Delete All softkey to delete all other New or Old calls. • Press Confirm to validate your request.
  • Page 14: Programming System Abbreviated Dial Numbers

    Programming System Abbreviated Dial Numbers Abbreviated dialing allows extension users to call a telephone number or enter a feature access code by dialing a three-digit index number. You can program these numbers from your SUPERSET 4150. To program a System Abbreviated Dial number: •...

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Superset 4150

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