Attendant Paged Hold Access - Mitel SX-200 Practices

Features Description
While the console's default page zone is in use, the PAGE key LED is lit on all
consoles for which the same default zone applies.
If the paging zone(s) cannot be accessed, busy tone is returned.
Attendant Paged Hold Access
Description
Conditions
Programming
Operation
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The attendant can put a party on hold and page for someone to pick up
the call from the attendant hold position. When paging the called party,
the attendant announces the digit string that must be dialed to pick up the
call.
Also see Attendant Paging Access.
The following conditions apply to this feature:
Consoles, industry-standard telephones, SUPERSETtelephones,
DISA trunks and TIE trunks can pickup the held calls,
The party picking up the call must be able to connect to the held party;
see Device Interconnection Control.
The attendant cannot pick up a held call if it has a source party.
An extension cannot pick up the held party if the extension has a con-
sultation hold in progress and the held party has COS Option 233
(Never A Consultee) enabled.
A station or SUPERSETtelephone (with a consultation hold in prog-
ress) cannot pick up the held trunk if the station or SUPERSET
telephone has COS Option 214, (Cannot dial a trunk after flashing)
enabled.
A station or SUPERSETtelephone with a conference with a trunk on
consultation hold cannot pick up the held trunk if the station or
SUPERSETtelephone has COS Option 215, (Cannot Dial a Trunk if
Holding or in Conf With a Trunk) enabled.
Assign an access code to Feature 16 (Hold Pickup Access - Attendant
Hold Slots).
Enable COS Option 225 (Hold Pickup Access -Attendant Hold Slots) in the
COS of the device from which the pickup call is made.
If paging the default paging zone:
l
Put the calling party on hold using one of the console HOLD slots.
Revision 0 9109-096-l 05-NA Issue 1