Analog Networking; Traffic Measurement - Mitel SX-200 Practices

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Ooeration
If the caller arrives at a group again or after SMDR has already recorded an answer,
no special entries are made in the record. The Auto-Attendant group appears as the
called destination, third party, etc., as would any hunt group.
Analog Networking
3.6 Analog networking information in the SMDR records is overwritten when a trunk
using analog networking accesses the Automated Attendant feature and dials a
number. The Automated Attendant feature information replaces the digits already
stored. The SMDR record is not altered if no recording is he.ard; instead, normal
\
SMDR is done.
Traffic Measurement
3.7
The normal Traffic measurement statistics for hunt groups are also available for
Auto-Attendant groups. As with other recording groups that have listen-only
conference, the busy pegs are not very useful since an unlimited number of callers
are connected each time a RAD becomes free.
The usage pegs and usage CCS indicate calls handled and RAD usage. An additional
peg is present for Auto-Attendant groups to help diagnose receiver shortage problems.
The skip peg shows how many times failure to get a receiver resulted in skipping the
recording and routing to the default destination. A non-zero value in this field indicates
receiver shortage problems.
EXAMPLE:
HUNT GROUPS:
Number
Peg
1 6
Skip
1
Usage Busy Peg Max/Avl
123.00 ccs 1 213
Traffic measurement also records receiver usage from the Automated Attendant
feature. The I, 2 and 3 second receiver wait pegs are not updated, however, the
receiver usage peg, receiver CCS and max/avail fields are updated.
9109-09&625-NA Issue 1
Revision 0
625 3-5