Avaya Communication Manager Administrator's Manual page 1162

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Screen Reference
Station
Auto Answer
In EAS environments, the auto answer setting on the Agent LoginID screen can override a station's
setting when an agent logs in there.
NOTE:
For analog stations, if Auto Answer is set to acd and the station is off-hook and idle, only
the ACD split/skill calls and direct agent calls auto answer; non-ACD calls receive busy
treatment. If the station is active on an ACD call and a non-ACD call arrives, the Agent
receives call-waiting tone.
Valid entries
all
acd
none
icom
Automatic Moves
Automatic Moves allows a DCP phone to be unplugged from one location and moved to a new location
without additional Communication Manager administration. Communication Manager automatically
associates the extension to the new port.
CAUTION:
When a DCP phone is unplugged and moved to another physical location, the
Location Extension
Location Identification data base must be manually updated. If the
Extension
is not updated, the DID number sent to the Public Safety Network could send emergency
response personnel to the wrong location.
1162
Usage
Enter all to allow all calls (ACD and non-ACD) terminated to an
idle station to be cut through immediately. Does not allow
automatic hands-free answer for intercom calls.
Enter acd to allow only ACD split /skill calls and direct agent calls
to auto answer. If this field is set to acd, Non-ACD calls terminated
to a station ring audibly.
Enter none to cause all calls terminated to this station to receive an
audible ringing treatment.
Enter icom to allow a phone user to answer an intercom call from
the same intercom group without pressing the intercom button.
field must be changed for that extension or the USA Automatic
field is not changed or if the USA Automatic Location Identification data base
Administrator's Guide for Avaya Communication Manager
Emergency
Emergency Location
November 2003

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