Avaya Communication Manager Administrator's Manual page 1652

Feature Reference
Ringing — Abbreviated and Delayed
Interactions
•
Call Coverage
If the number-of-rings interval for coverage is shorter than the automatic transition interval, a call
redirects to coverage before audibly alerting a call appearance that has delayed ringing. However,
timing continues for the automatic transition interval in case no coverage point is available and
the call continues to alert at the station.
When a call is immediately redirected to coverage, the Abbreviated and Delayed ringing has no
effect.
•
Call Forwarding — Busy/Don't Answer
When a call is forwarded because it is not answered in the specified time, the call stops alerting
the station and is not affected by the Ringing — Abbreviated and Delayed feature. However,
timing continues for the automatic transition interval in case forwarding fails and the call
continues to alert at the station.
If the call forward don't answer interval is shorter than the automatic transition interval, the call
redirects to the forwarded-to extension before ringing a station with a ring type of delayed
ringing.
•
Call Vectoring — Expert Agent Selection — Logical Agents
Calls routed to a logical agent use the translations for the Ringing — Abbreviated and Delayed
feature of the station being used by the agent.
•
Data Extension Calls
Data Extension calls are not affected by the ring values, but continue to be directed by the bridged
call alerting administration.
•
Hospitality Features — Do Not Disturb
The Do Not Disturb feature takes precedence over the Ringing — Abbreviated and Delayed
feature in blocking ringing to the station.
•
Integrated Services Digital Network (ISDN) — World Class Basic Rate Interface
Several of the protocol variations supported by the World Class BRI feature do not permit the
messaging required for control of the station's ringer by Ringing — Abbreviated and Delayed. In
this case, ring type is forced to a value of ring.
•
Multiappearance Preselection and Preference
The system automatically selects any alerting call on a station whether or not it is ringing if the
Per Button Ring Control field is set to n . If the field is set to y , it selects only audibly ringing
calls.
•
Off-Premises Station and Off-Premises Extension Lines
You must use ring type of "ring" for OPS and OPX lines.
•
Personal Central Office Line (PCOL) Calls
PCOL calls are not affected by the ring values, but continue to be directed by the bridged call
alerting administration.
•
Redirection Notification
If Redirection Notification is enabled, terminals only receive redirection notification if the
alerting button or the first call appearance has an assigned ring value of ring or abbreviated ring.
1652 Administrator's Guide for Avaya Communication Manager
November 2003