Avaya Communication Manager Administrator's Manual page 1577

Interactions
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Attendant Console
IAA is not available with Attendant Console.
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Automatic Answer
You cannot administer both IAA and Automatic Answer simultaneously on the same telephone.
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Automatic Call Distribution (ACD)
Calls directed to an ACD split are eligible for IAA.
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Automatic Callback
Callback calls via Automatic Callback are not answered automatically by IAA.
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Automatic Circuit Assurance (ACA)
Calls generated by ACA are not eligible for IAA.
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Bridged Call Appearance — Multiappearance Telephone
Calls terminating on a bridged call appearance are not eligible for IAA at the bridged station, even
if the bridged station has IAA active. (IAA can be used by the principal station to answer the call.)
•
Bridged Call Appearance — Single-Line Telephone
Calls terminating to a bridged call appearance are not eligible for IAA at the bridged station, even
if the bridged station has IAA active.
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Call Coverage
If an internal call is redirected to another telephone by Call Coverage redirection criteria, then that
call is eligible for IAA at the redirected telephone.
IAA does not apply to calls to the original called extension when:
— The called telephone has activated Send All Calls
— The calling telephone has selected Go to Cover before placing the call
Calls directed to a coverage answering group are not eligible for IAA.
NOTE:
If you set the coverage path for a station to All Calls and that station activates IAA, the
first coverage point hears a ring, the principal station automatically answers, and the
coverage-simulated bridge is dropped. The coverage station rings, but is not able to
answer the call because the coverage-simulated bridge has been dropped.
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Call Forwarding
Calls to a station with IAA and Call Forwarding active are forwarded and are not answered by the
station dialed.
NOTE:
If the forwarded-to station is internal and has IAA active, it automatically answers the
redirected call.
•
Call Park
If you are using Deluxe Paging and Call Park times out, the call returns to the originating station
that parked the call and is eligible for IAA.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Internal Automatic Answer
1577