Personal Station Access - Avaya Communication Manager Administrator's Manual

Interactions
•
Data Communications Access
PC Interface uses a digital interface and is not directly compatible with Data Communications
Access, which uses an analog interface. Apply Modem Pooling conversion if you use these
features together.
•
Data Protection
Assign Data Protection—Permanent for use with PC Interface for data communications.
•
Host Computer Access
Both PC Interface and Host Computer Access use digital interfaces. These features are
compatible and Modem Pooling conversion is unnecessary.
•
ISDN-BRI
Each card can have its own separate phone or voice-calling device. A phone does not require
special application software on the PC. However, a handset or headset alone requires special
application software.
•
Modem Pooling
Use Modem Pooling if you use PC Interface to place calls to, or receive calls from, off-premises
stations over analog trunks.

Personal Station Access

Personal Station Access (PSA) allows users to associate the preferences and permissions of their
telephone with any other telephone of the same type.
PSA makes it convenient for different users to use the same bank of phones at different times. For
example, several telecommuting or hoteling employees can use the same office on different days of the
week. The employees use PSA to "associate" with the office phone — that is, make the terminal "theirs"
for the day. Calls an employee originates from the station are recognized and displayed as the employee's
calls, and calls routed to the employee's extension route to the voice terminal "associated" with that
extension.
A telecommuting or hoteling employee can also use PSA when working at home. For example, the
employee installs a DCP terminal and a DEFINITY Extender at home, calls into the system, and uses
PSA to associate the remote phone with their extension. The system associates the home terminal — that
is, recognizes the home terminal as having the employee's preferences and permissions. When someone
calls the employee's extension, the call rings at the employee's home. When the employee no longer
needs to use the office, they "dissociate" from the terminal.
PSA requires users to enter a security code and can be used on-site or off-site. PSA-invalid attempts
generate referral calls and are recorded by SVN software, if that feature is enabled. If a user interrupts the
PSA dialing sequence by pressing the release button or by hanging up, the system does not log the action
as an invalid attempt.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Personal Station Access
1637