Avaya Communication Manager Administrator's Manual page 1639

Interactions
•
Adjunct/Switch Application Interface
An ASAI link cannot use this feature because ASAI uses a BRI port. Do not assign to an ASAI
link a Class of Service that allows PSA.
•
Bridged Appearance
When you execute a PSA dissociate request for the principal station, its bridged appearances
remain active if the stations on which they appear have not been dissociated. When a call is made
to the principal extension, any of its bridged appearances that can be alerted are alerted.
Otherwise, the call follows the principal extension's coverage path.
PSA dissociate requests executed at a bridged appearance dissociates the station that the bridged
appearance is on.
•
Call Management
PSA dissociate automatically logs out an ACD agent.
•
Coverage
PSA does not change coverage path operations. If a station is dissociated, its calls still go to
coverage unless they are forwarded.
•
Property Management System
A station assigned to a room, rather than to a person who needs to work in multiple locations,
should not use PSA. Such a station should not have PSA in its COS.
•
Save Translations
PSA commands cannot be successfully executed during a save translations. When a reset 3 or
greater (reset 4, reset 5, and so on) occurs on the system, all associations revert to their state as of
the last save translations.
•
Security Violation Notification (SVN)
PSA security violations are tracked and reported by SVN, if it is active.
•
Tenant Partitioning
If a terminal is already associated, a user attempting a PSA associate request at that terminal must
specify a station in the same partition as the station already associated with the terminal.
However, anyone, in any partition, can execute a PSA dissociate request at the terminal (if the
associated station has PSA in its COS) and then execute a PSA associate request for a station in
any tenant partition.
Related topics
See Class of Service
screen.
See Configuring Avaya Communication Manager for Telecommuting
setting up telecommuting.
See Feature Access Code
Code screen.
Administrator's Guide for Avaya Communication Manager
November 2003
on page 696 for information about and field descriptions on the Class of Service
on page 801 for information about and field descriptions on the Feature Access
Feature Reference
Personal Station Access
on page 303 for information about
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