Avaya Communication Manager Administrator's Manual page 1438

Feature Reference
Call detail recording
Privacy
CDR Privacy allows you to administer the system to blank a given number of dialed digits from a CDR
report. This is useful when it is necessary to know details of a person's calls for accounting purposes, but
it is not necessary or desirable to know the exact number called.
You can administer the number of digits to hide, up to 7. The value in
how many digits do not appear on the call record. This parameter is system-wide. Whether or not an
individual's calls receive Privacy treatment is determined by the
When an adjunct-originated call is made on behalf of a hunt group and the CDR system parameter option
is set to group-ext, then CDR privacy does not apply. If this field is set to member-ext, privacy does
apply.
NOTE:
Certain countries have requirements that a certain number of digits must be blanked from
every call. Also, certain report processors do not support this option.
CDR output
If your system uses two CDR output formats, one is administered as the primary CDR output format; the
other is administered as the secondary CDR output format. The secondary output format is typically used
for a local storage format (CDRU) to provide CDR data to NCOSS for assessing network performance or
helping to find network problems.
The primary and secondary ports work independently. Each port will work even if the link to the other
port is down. If a link is down for more than a minute, some data may be lost. However, the most recent
500 (Release 5vs/si/csi and later), or 1,900 (Release 5r and later) records are stored for the primary port
even when a loss of records occurs. When the link comes back up, these records are output on a first-in,
first-out basis.
If the CDR buffer is full, you can select a call record handling option to determine which of the following
occurs:
•
Calls are blocked with a reorder tone
•
Overwrite old CDR records with new ones
•
Calls are routed to an attendant as non-CDR calls
The following information applies to the port used for the secondary CDR output device:
•
Data going to the secondary port should be the same as that going to the primary port. You can use
the following record types for secondary output: LSU, Int-Direct, Int-Process, and Unformatted.
•
If the system experiences problems in sending records to the primary CDR Output Device, the
system discontinues sending records to the secondary port for 2 minutes. The secondary port
should be run at the highest possible speed in order to prevent loss of information.
•
If the output buffer is full, the system busies out the secondary port for 2 minutes. This makes
system resources available to send data to the primary CDR port before the data is lost. The
system continues to busy out the secondary port for 2-minute intervals until less than 400 records
(1800 for Release 5r and later) remain in the buffer.
1438 Administrator's Guide for Avaya Communication Manager
Privacy Digits to Hide
field on the Station screen.
CDR Privacy
November 2003
determines