Avaya Communication Manager Administrator's Manual page 1363

Each Trunk Hundreds Select button has busy lamps that light when all the members of the associated
trunk group are busy. If you administer one of the 2-lamp feature buttons on a basic console as a Trunk
Hundreds Select button, use the bottom lamp as the busy lamp. These buttons have 2 additional lamps for
Attendant Control of Trunk Group Access. The 2 lamps are:
•
Warn (warning) lamp
Lights when the administered number of trunks are busy in the associated trunk group. You
administer the
light this warning lamp.
•
Cont (control) lamp
Lights when the attendant activates Attendant Control of Trunk Group Access for the associated
trunk group. Assign
the attendant to activate and deactivate control of the trunk group access.
Interactions
•
Authorization Codes
Authorization codes do not collect when a trunk group has an incoming destination set to the
attendant.
•
Automatic Route Selection and Automatic Alternate Routing (ARS/AAR)
Activating Attendant Control of Trunk Group Access removes the controlled trunk groups from
the ARS and AAR patterns. Deactivating the feature reinserts the groups into the patterns. ARS
calls do not route to the attendant.
•
QSIG
QSIG trunks do not support Attendant Control of Trunk Group Access.
•
Uniform Dial Plan
Activating Attendant Control of Trunk Group Access removes the controlled trunk groups from
preferences. Deactivating the feature enables the UDP to access the trunk groups.
Attendant Direct Extension Selection
Attendant Direct Extension Selection (DXS) with busy lamp field allows the attendant to track extension
status (idle or busy) and to place or extend calls to extension numbers without having to dial the
extension.
Standard DXS Tracking
The basic selector console has 8 Hundreds Select buttons and 100 DXS buttons. The enhanced selector
console has 20 Hundreds Select buttons and 100 DXS buttons. You can assign 12 additional Hundreds
Select buttons to feature buttons on the attendant console.
However, as you assign these feature buttons, note that the total number of Hundreds Select buttons per
attendant (including both attendant-console feature buttons and selector-console buttons) cannot exceed
20.
Administrator's Guide for Avaya Communication Manager
November 2003
Busy Threshold field on the associated
and
act-tr-grp deact-tr-g
Trunk Group screen to determine when to
buttons on the Attendant Console
Feature Reference
Attendant Features
screen to allow
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