Incoming Call Line Identification - Avaya Communication Manager Administrator's Manual

When Night Service is active for a hunt group and the night service destination is another hunt
group, the caller hears the forced announcement of the first hunt group, if administered. The
system then redirects the call to the night-service hunt group.
•
Priority Calling
The system treats a priority call to a hunt group the same as a nonpriority call, except that the
extension receives a distinctive 3-burst ring.
•
Queuing
Queuing does not work with circular station hunting.
•
Terminating Extension Group
A Terminating Extension Group cannot be a member of a hunt group.
•
Vectoring
Call vectoring does not work with circular station hunting.
Related topics
See Announcements/Audio Sources
announcements, audio/music sources, or any desired combination of announcements and audio sources.
See Data modules
pack.
See Coverage Path
See Trunk Group
extension number to night service.
See Setting up hunt groups

Incoming Call Line Identification

Communication Manager collects the calling party name and number (Incoming Call Line Identification,
or ICLID) received from the CO on analog trunks.
Detailed description
Communication Manager stores and displays up to 15 characters of ICLID information received on
analog trunks. If the information is longer than 15 characters, it truncates to 15 characters. If the caller
ID information is not received, the trunk group name and trunk access code appear on the display.
Calling party information appears on all Avaya Communication Manager digital phones with
40-character or 32-character displays. In the US, the CO sends both calling party name and number, if
they are available. In Japan, the CO sends only the calling party number.
Administrator's Guide for Avaya Communication Manager
November 2003
on page 631 to assign analog, DS1, auxiliary trunk, or integrated
on page 732 for information about and field descriptions on the Announcement circuit
on page 720 for information on automatic redirection of calls to answering positions.
on page 1256 for information about where incoming calls terminate or assigning an
on page 193 for information on how to set up hunt groups.
Feature Reference
Incoming Call Line Identification
1573