Avaya Communication Manager Administrator's Manual page 872

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Screen Reference
Feature-Related System Parameters
Clear VuStats Shift Data
Valid entries
on-login
at-midnight
Remove Inactive BCMS/VuStats Agents
Valid entries
y
n
Validate BCMS/VuStats Login IDs
Valid entries
y
n
872
Usage
Enter on-login to clear shift data for an agent when the agent logs in.
Enter at-midnight to clear shift data for all agents at midnight.
Usage
Agents are removed from reports when they have no staff time
during the previous 7 days.
Agents remain on the report even if they have no staff time for any
period of time.
Usage
Enter y to allow entry only of login-IDs that have been entered on
the BCMS Login-ID screen.
Enter n to allow entry of any ACD login of the proper length.
Administrator's Guide for Avaya Communication Manager
November 2003

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