Avaya Communication Manager Administrator's Manual page 1560

Feature Reference
Hospitality features
Interactions
•
Call Coverage
Call-coverage arrangements are not limited to automatic update during check-in messages sent
from PMS. Hotel personnel require coverage points other than those designated for guests.
Call-coverage paths can be manually administered at the server via the system management
terminal.
•
COS
If an extension has a client room COS, the save translation operation clears the station name and
sets the coverage path to the default coverage path for client room when stored on tape. This does
not affect the existing information in memory. However, if the translations are read in, it affects
existing extensions until a database swap synchronizes Communication Manager and PMS.
•
Name Character Length
Communication Manager supports 27-character names, but the PMS interface supports only
15-character names.
•
PMS Interface
During a Room Change/Room Swap, the name originally associated with the first terminal is
changed or swapped to the second terminal along with call-coverage path, automatic wake-up
entries, message-waiting status, and controlled restrictions.
Property Management System Interface
Property Management System (PMS) Interface provides a communications link between Avaya
Communication Manager and a customer-owned PMS. The PMS allows a customer to control certain
features in a hospital and hotel/motel environments. See GuestWorks® and Avaya MultiVantage™
Enterprise Communications Server Property Management Interface Specifications.
Detailed description
Table 60, PMS/Communication Manager links,
are activated when you use only Communication Manager and when you use the PMS with
Communication Manager.
Table 60: PMS/Communication Manager links 1 of 2
Feature
Automatic Wakeup
Call Coverage
Check-In/Check-out
1560
on page 1560 summarizes how the hospitality features
Comm. Mgr. Only
Activated via console
button
Activated via
administration
Activated via console
button
Administrator's Guide for Avaya Communication Manager
With PMS
N/A
Activated via PMS terminal
— Transparent or ASCII
mode
Activated via PMS terminal
— Normal, Transparent, or
ASCII mode
1 of 2
November 2003