Call-By-Call Service Selection - Avaya Communication Manager Administrator's Manual

Brief Description
The following list shows the screens used to administer CPN/BN and the fields you must use on each
screen:
•
Trunk Group
— All fields including Per Call CPN/BN
•
ISDN Numbering — Public/ Unknown
— All
•
Processor Channel Assignment (See the DEFINTY services documentation for information
about this screen.)
— All
On the Integrated Services Digital Network (ISDN) Trunk Group screen, assign all fields needed to
provide an ISDN-PRI link between the system and the adjunct. Set the
can-only, can-pref, bn-only, or bn-pref as required to make sure that CPN/BN information is sent with a
call-offered event report to the adjunct.
On the Processor Channel screen, assign all fields for one data link. The system can support only one
interface.
Related topics
See ISDN service
See the Avaya Communication Manager Contact Center Guide to ACD Contact Centers for information
on using Calling Party Number and Billing Number with Automatic Call Distribution (ACD) and
Inbound Call Management. Complete all screens required to administer ACD.
See the DEFINTY services documentation for information about the
Multifrequency-Signaling-Related System Parameters screen.

Call-by-call service selection

Call-by-Call Service Selection enables a single ISDN trunk group to carry calls to a variety of services. It
does not require that each trunk group be dedicated to a specific service. It allows you to set up various
voice and data services and features for a particular call.
Call-by-Call Service Selection provides the following benefits:
•
Cost reduction — Since many services share the same trunks, the total number of trunks can be
reduced.
•
Improved service — Features and services are less likely to be blocked.
•
Simplified Networking — Network engineering is simplified because analysis of trunking needs
can be done based on total traffic instead of on a per-service basis.
•
Timely response to changes — With Usage Allocation Plans (UAPs), the network does not have
to be consulted.
•
Measurement of Call-by-Call Service Selection calls
Administrator's Guide for Avaya Communication Manager
November 2003
on page 1579 for an overview of ISDN capabilities.
or ISDN Numbering — Private
Per Call CPN/BN
Feature Reference
Call-by-call service selection
field to
1407