Priority Calling - Avaya Communication Manager Administrator's Manual

Feature Reference

Priority Calling

No Hold Conference
No Hold Conference allows a user to automatically conference another party while continuing the
conversation on the existing call. The new party is automatically added to the existing call on answer.
If the No Hold Conference is in process, then the Posted Messages feature button push shall be ignored; if
the station is in Posted Messages Selection display mode, then the No Hold Conference button push shall
be ignored.
Personal Station Access/Terminal Translation
Initialization (PSA/TTI)
After PSA/TTI dissociation, the extension number of the station becomes an X-port extension number.
Therefore, after PSA/TTI dissociation the Posted Messages feature shall be deactivated for the extension
number if the feature was previously activated.
In case both the Posted Messages feature and the
permanent display for the Posted Messages feature has precedence over the permanent displays for the
PSA enhancements feature when the station is PSA associated.
Transfer
When a call is made to a station which is already in message posting mode, then the display of the posted
message applies to the calling party's station only. It does not apply to other parties' telephones to which
the call may be transferred later.
If the called party turns on the Posted Messages feature while the phone is ringing and after the transfer
operation is completed (e.g. a blind transfer), then the display of the posted message applies to all
transferees' stations.
Related topics
See the following screens for related field descriptions:
Parameters and
Priority Calling
Priority Calling provides a special type of call alerting between internal telephone users, including the
attendant. The called party receives a distinctive ring when the calling party uses Priority Calling.
You administer the priority-calling ringing-pattern system wide. Default is a 3-burst alerting signal. You
allow feature use for each telephone user by administering the user's class of service.
The following types of calls are always priority-calling calls:
•
Call coverage consult
•
Automatic callback
•
Ringback queuing
1642
Trunk Group(s).
Administrator's Guide for Avaya Communication Manager
Personal Station Access feature are active, the
Feature Access Code, Feature-Related System
November 2003