Intraswitch Cdr - Avaya Communication Manager Administrator's Manual

Attendant call recording examples
Public-network party A (TAC 123) calls the attendant (Attd), and asks to be transferred to switch party B
(58888).
Table 30: Attendant transfer incoming trunk
Segment
A–Attd
A–B
The attendant (Attd) dials switch party A (59999), then transfers the call to public-network party B
(4445678).
Table 31: Attendant transfer outgoing trunk
Segment
Attd–B
A–B

Intraswitch CDR

Intraswitch CDR generates call records for calls to and from users on the local switch. For the system to
generate an intraswitch CDR record, one of the extensions involved in a call must have intraswitch CDR
assigned.
If a station is optioned for Intraswitch CDR, and ITCS is also enabled, ITCS overrides Intraswitch CDR.
That is, incoming trunk calls involving the station produce trunk call records, not Intraswitch CDR
records.
The output for intraswitch CDR follows the same format you have established for other call records.
Certain fields do not appear on intraswitch call records, because they do not pertain to internal calls. For
example, an intraswitch record does not contain trunk access codes or circuit IDs, since these do not
apply.
Some calls may seem to be intraswitch CDR calls, but actually result in trunk calls. For example, a
station-to-station call to an extension that is forwarded to an outgoing trunk produces only a trunk CDR
record, regardless of whether or not either station has intraswitch CDR assigned.
You can assign intraswitch CDR to TEGs, stations, data modules, VDNs, Primary Rate Interface (PRI)
endpoints, access endpoints, or hunt groups. The number that appears in the dialed number field depends
on whether you have administered CDR System Parameters to record hunt group/member or VDN
information. You cannot assign intraswitch CDR to attendant consoles or CallVisor ASAI stations.
NOTE:
If an extension with intraswitch CDR is neither the originator of the call nor the dialed
number of the call, the system does not produce a call record, even though the extension
might be a party on the call (via Call Pickup, Call Forwarding, etc.).
Administrator's Guide for Avaya Communication Manager
November 2003
Condition
Duration Code
0:01:0 9
0:05:0 9
Condition
Duration Code
0:01:0 A
0:05:0 A
Access Calling
Code Used Number
123
123
Access Calling
Code Used Number
345 Attd
345 59999
Feature Reference
Call detail recording
Dialed
Number
Attd
58888
Dialed
Number
4445678
4445678
1437