Avaya Communication Manager Administrator's Manual page 1473

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Bridged Call Appearance
CDR does not record any information on the party who bridges onto a call. Instead, the number
that was called appears in the Dialed Number field of the CDR record. The duration of the call is
recorded when the last party drops off the call. This also applies for intraswitch calls.
If the user originates a call over a bridged appearance, the call record contains the calling number
of the bridged appearance extension and not the extension number of the original, calling station.
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Busy Verification of Terminals and Trunks
An attendant or user is never required to enter an account code when making a busy verification.
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Call-by-Call Service Selection
When a successful call is made on a Call-by-Call Service Selection trunk, the network specific
facility used on the call is translated into an INS number and recorded in the INS field of the call
record. If a Call-by-Call Service Selection call is unsuccessful because of an administered trunk
usage allocation plan, the INS number is recorded in the INS field of the report with a condition
code of "E."
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Call Coverage
When an incoming or intraswitch call is answered by a covering extension, the extension number
dialed by the originating party is recorded as the dialed number. If a call is covered to an off-net
location, the dialed number is the number of the off-net location, the calling number is the number
of the station that is covered to the remote location.
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Call Forwarding All Calls
When a call is forwarded to another extension, the extension number dialed by the calling party is
recorded as the dialed number. If a call is forwarded to an off-net location, the dialed number is
the number of the off-net location, the calling number is the number of the station that is
forwarded to the remote location.
CDR generates one record for a forwarded intraswitch call. In this record, the dialed number is the
same as the extension dialed by the originating party.
For a trunk call to a station that is forwarded to a trunk, CDR generates two records. The first
record shows an incoming trunk call to the station. The second record shows an outgoing trunk
call from the station.
For FEAC, calls cannot be forwarded to a destination where a user is required to enter an account
code.
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Call Park
When a user parks an incoming or intraswitch call, that user's extension is recorded as the dialed
number in the CDR record. Call duration in CDR reflects the entire time the incoming trunk is
busy (incoming) or until the call ends (intraswitch).
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Call Pickup
When an incoming or intraswitch call is answered by another user in the pickup group, the
extension number dialed by the calling party is recorded as the dialed number.
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Call Vectoring
The CDR System Parameters screen can be administered so that the VDN extension is used in
place of the Hunt Group or Member extension. If administered to do so, this overrides the Calls to
Hunt Group - Record option of CDR for incoming Call Vectoring calls.
Outgoing vector calls generate ordinary outgoing CDR records with the originating extension as
the calling number.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Call detail recording
1473