Avaya Communication Manager Administrator's Manual page 1472

Feature Reference
Call detail recording
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Authorization Codes
Authorization codes are recorded on CDR records provided account codes do not exceed 5 digits
for non-ISDN and ISDN LSU formats, or 4 digits for Enhanced LSU formats. On the 59-character
CDR International Processing and International Direct records, the authorization code is never
recorded. When account codes are dialed, for the non-ISDN and the ISDN LSU formats,
authorization codes are recorded on CDR printouts if the account code length does not exceed 6
digits. For Enhanced LSU, the account code length must not exceed 6 digits.
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Automatic Selection of DID Numbers
Incoming calls, if recorded at all, are recorded for the DID extension number, not the room
extension number.
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Automatic Alternate Routing (AAR) and ARS
CDR records contain the following information for ARS:
— Fact that an ARS call was made
— Calling extension number
— FRL of the calling extension
— Called number
— TAC of trunk group used for the ARS call
— Time of call completion
— Call duration (how long the parties talked)
— IXC code, if any
If CDR is suppressed for the trunk group actually used on an ARS call, a CDR record is not
generated; otherwise, Condition Code 7 applies. The ARS access code is recorded in the Access
Code Dialed field and the trunk access code for the trunk group actually used is recorded in the
Access Code Used field.
If an AAR call is placed to a busy trunk group and CDR is suppressed for that trunk group, the
user hears reorder tone and the CDR output shows an ineffective call attempt.
If an ARS call is an attendant-assisted call, the CDR record shows the call with a Condition Code
of 7 (ARS call) instead of a Condition Code of 1 (attendant-assisted call). This occurs because
CDR is not notified until after the trunk is seized and, in this case, the trunk is not seized until the
user dials the number.
For FEAC, if a trunk group is accessed via ARS, the trunk group's COR is not used to determine
if an account code needs to be entered.
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Automatic Callback
When the Automatic Callback feature is used for an intraswitch call, no CDR record is generated
for the first call attempt or the ringback. However, if the caller or extension being called is
optioned for intraswitch CDR, a record of the actual call is output provided the call is answered
and completed.
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Automatic Circuit Assurance
ACA calls generate intraswitch CDR if the terminating extension is monitored by CDR. The
originating extension for ACA calls cannot be administered for intraswitch monitoring.
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Automatic Wakeup
No CDR intraswitch records are generated for wakeup calls.
1472 Administrator's Guide for Avaya Communication Manager
November 2003