Avaya Communication Manager Administrator's Manual page 1346

Feature Reference
Abbreviated dialing
System lists
You can define one system list for the entire organization. Most administrators assign this list to
every phone and allow everyone in the organization to use the list. If you choose to let everyone
use the system list, you should only add numbers to the list that anyone in your organization may
call. For example, you may want to add an emergency phone number or phone numbers for other
office locations to this list.
The system list can contain up to 100 entries and can only be changed by a system administrator.
Also, an administrator can choose to customize the button labels which will be displayed on
Avaya 2420 and Avaya 4620 telephone sets for these system-list entries.
Enhanced lists
Enhanced-number lists are used by telephone users, data-terminal users, and attendants who need
more list entries than those allowed in group-number and system-number lists. Two
enhanced-number lists are allowed per system in addition to the system-number list. The
enhanced-number list can contain any number or dial-access code. You administer the
enhanced-number lists and determine which users can access the list.
Considerations
•
You cannot remove a telephone or attendant if it is designated as the extension number that is
permitted to program a group-number list.
•
When using an AD button to access a messaging system, the user's login and password should not
be assigned to the button. The system ignores button entries after the messaging access number.
•
You can use an abbreviated dialing list at any time during incoming or outgoing calls.
Interactions
•
Last Number Dialed
The Last Number Dialed feature redials the same number a user just dialed, even if the user
accessed an abbreviated dialing list for the previous call. However, if the last dialed string
includes any special characters (such as indefinite wait, mark, pause, suppress, or wait) these
characters are ignored by last-number-dialed call.
If the previously-called number was in an AD privileged list, and if the user is not normally
allowed to dial the number because of his or her class of restriction, they cannot redial the number
using Last Number Dialed. To redial the number, the user must again access the AD privileged
list.
Related topics
See Adding Abbreviated Dialing Lists
1
See Abbreviated Dialing List
abbreviated dialing screens.
1346
on page 131 for instructions on creating abbreviated dialing lists.
on page 610 for detailed descriptions of the fields on the
Administrator's Guide for Avaya Communication Manager
November 2003