Avaya Communication Manager Administrator's Manual page 669

Call Record Handling Option
Displays on DEFINITY R only. Used to control call routing when new calls come in, the CDR link is
down, and the buffer is filled.
NOTE:
Changing this field from the default warning may cause ACD & vector calls that are
measured by CDR to be redirected.
Valid entries
reorder
warning
attendant
Calls to Hunt Group — Record
Valid entries
member-ext
group-ext
CDR Account Code Length
Valid entries
1–15
CDR Date Format
Use this field to select the format for the date stamp that begins each new day of call records.
Valid entries
month/day
day/month
Administrator's Guide for Avaya Communication Manager
November 2003
Usage
Enter reorder to block calls with reorder tone when the buffer is
full. This applies to all calls. If you choose this option, no one will
be able to make or receive calls if CDR is unable to record them.
Enter warning to stop call recording when the buffer is full. This
generates a minor alarm.
Enter attendant to route all calls to the attendant as non-CDR calls.
Usage
Enter member-ext to record the extension of the phone or data
terminal where the call terminated.
Enter group-ext to record the extension that was dialed.
Usage
Enter the number of digits to record when a user enters an account
code. For some record formats, a long account code overwrites
spaces on the record that are usually assigned to other fields.
Usage
Choose the format that is most appropriate for your situation. If
your company has many different sites, you may need to use the
same format as the other locations.
Screen Reference
CDR System Parameters
669