Avaya Communication Manager Administrator's Manual page 1198

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Screen Reference
System Parameters Call Coverage / Call Forwarding
In the United States, PROGRESS messages with the Progress Indicator field set to 'inband information'
are sent for a variety of reasons not associated with unavailable cell phones and you should set this field
to n.
Valid entries
y
n
Keep Held SBA at Coverage Point
This field governs how a covering user who has placed an answered coverage call on hold is treated if the
original principal bridges onto the call.
Valid entries
y
n
Maintain SBA At Principal
Allows a user to maintain a simulated bridged appearance when a call redirects to coverage.
Valid entries
y
n
QSIG VALU Coverage Overrides QSIG
Diversion with Rerouting
This field appears if, on the System-Parameters Customer-Options screen, the
and
Services
Supplementary Services with Rerouting
This field specifies whether, with both QSIG Diversion with Rerouting and QSIG VALU turned on, the
Coverage After Forwarding option on the Station screen will work for a user for calls that go to remote
coverage. Normally, with QSIG Diversion with Rerouting turned on, the local system passes control of a
forwarded call to the remote
this case, the forwarded call cannot return to coverage for the user who originally received the call, even
when the remote destination is busy or does not answer.
1198
Usage
Immediately redirect an off-net coverage/forwarded call to the next
coverage point.
Do not immediately redirect an off-net coverage/forwarded call to
the next coverage point.
Usage
Keeps the coverage party on the call. The coverage party remains
on hold, but may enter the call along with the principal and the
calling party.
Drops the coverage party from the call.
Usage
Enter y to maintain a simulated bridged appearance (SBA) on the
principal's phone when a call redirects to coverage. DCS with
rerouting will not be attempted after coverage.
When set to n, no SBA is maintained on the principal's phone. DCS
with rerouting will be attempted, and if successful, the principal will
lose the bridged appearance and the ability to bridge onto the
coverage call.
QSIG
media server or switch on which the forwarding destination resides. In
Administrator's Guide for Avaya Communication Manager
Basic Supplementary
fields are both set to y.
November 2003

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