Avaya Communication Manager Administrator's Manual page 1462

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Feature Reference
Call detail recording
Table 53: Condition codes 1 of 2
Condition
Codes
0
1 (A)
4 (D)
6 (E)
7 (G)
8 (H)
9 (I)
A
B
C (L)
E (N)
F
1462
Description
Identifies an intraswitch call (a call that originates and terminates on the switch).
Identifies an attendant-handled call or an attendant-assisted call (except conference
calls).
Identifies an extremely long call (10 hours or more) or an extremely high message
count TSC (9999 messages or more). On a call exceeding 10 hours, a call record
with this condition code and a duration entry of 9 hours, 59 minutes, and 1–9 tenths
of a minute is produced after the first period. A similar call record with this condition
code is produced after each succeeding 10-hour period. When the call does
terminate, a final call record with a different condition code identifying the call type
is produced.
Identifies calls that are not recorded because of resource exhaustion. A record with
this condition code is generated for calls that are routed to the attendant or calls that
require CDR to overwrite records. This also includes ISDN calls that did not
complete at the far end, for which the Q.931 message included a cause value. It does
not include ISDN calls that receive inband tones.
The record includes the time and duration of the outage.
Identifies calls served by the AAR or ARS Selection feature.
Identifies calls which have been served on a delayed basis via the Ringback Queuing
feature.
Identifies an incoming or tandem call, or an incoming or tandem NCA-TSC.
Identifies an outgoing call.
Identifies an adjunct-placed outgoing call.
Identifies a conference call. For trunk CDR, a separate call record with this condition
code is produced for each incoming or outgoing trunk serving the conference
connection. The only extension recorded for a conference call is the conference call
originator, provided ITCS and OTCS are disabled. For intraswitch CDR, if the
originator is optioned for intraswitch, each time the originator dials a non-trunk party
a separate call record is produced with this condition code, provided ITCS is
disabled. If the originator is not optioned for intraswitch CDR, a separate record with
this condition code is produced for each intraswitch party dialed.
An ineffective call attempt due to facilities not being available, such as all trunks are
busy and either no queuing exists or the queue is full on an outgoing call, or the
called extension is busy or unassigned for an incoming call attempt. This also means
an ISDN Call By Call Service Selection call was unsuccessful because of an
administered trunk usage allocation plan. Incoming trunk calls to a busy terminal do
not generate a CDR record.
Identifies an ineffective call attempt because of either insufficient calling privileges
of the originator (assigned per FRL), ISDN calls rejected by the switch due to an
NSF mismatch, or an authorization mismatch which prevents the completion of a
data call.
Administrator's Guide for Avaya Communication Manager
1 of 2
November 2003

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