Avaya Communication Manager Administrator's Manual page 714

Screen Reference
Console Parameters
Time Reminder on Hold (sec)
Enter the time in seconds that a call remains on hold at the console before the attendant is alerted. In a
CAS arrangement, the main and the branch consoles (when administered) should be administered the
same.
Valid entries
10-1024
INCOMING CALL REMINDERS
Alerting (sec)
Enter the number of seconds after which a held or unanswered call is disconnected from an attendant loop
and routed to another attendant or night service
No Answer Timeout (sec)
Enter the number of seconds a call to the attendant can remain unanswered without invoking a more
insistent sounding tone. Be sure to allow five seconds for each ring at all points in a coverage path to
ensure the entire path is completed before the call returns to the console.
Valid entries
or
10-1024
blank
Secondary Alert on Held Reminder Calls?
Valid entries
y
n
714
Usage
Usage
Usage
Enter y to begin attendant alerting for Held Reminder Calls with
secondary alerting.
Enter n to have held reminder calls alert the attendant the same as
normal calls. Normal calls start with primary alerting and then
switch to secondary alerting when the No Answer Timeout
expires.
Administrator's Guide for Avaya Communication Manager
November 2003