Avaya Communication Manager Administrator's Manual page 1598

Feature Reference
Loudspeaker paging
Users with multi-appearance phones
The following description only applies to systems with deluxe paging. To page and park an active call
simultaneously, users with a multi-appearance phone press Transfer, dial the trunk access code + an
extension number where the call will be parked, make the announcement, and press Transfer again. The
paged party dials the answer back feature access code + the extension number and is connected directly to
the parked call. If the paging user ends the page by pressing Conference instead of Transfer, they are
conferenced with the parked caller and both are connected in a 3-way conference with the paged user
when he or she responds. This is called "Meet-Me Conferencing."
If the paging user doesn't want to park the active call, deluxe paging also allows "Meet-Me Paging."
Paging users can put an active call on hold and make their page, announcing their own extension. When
the paged party calls, the paging user can conference the call on hold or transfer it to the paged party.
Users with single-line phones
This description only applies to systems with deluxe paging. To page and park an active call
simultaneously, users with a single-line phone press Recall or flash the switch hook, dial the trunk access
code + an extension where the call will be parked, and press Recall again. The paging user is conferenced
with the parked caller and both are connected in a 3-way conference with the paged user when he or she
responds. In other words, Meet-Me conferencing is standard operation for users with single-line phones.
The paged party dials the answer back feature access code + the extension number and is connected
directly to the parked call.
If the paging user does not press Recall until the loudspeaker paging time-out interval expires, they hear
confirmation tone and the active call is automatically parked on their extension. When the paged party
answers the call, they are connected to the paging party who can then transfer the call to the calling party.
How users place chime pages
Users page by dialing the trunk access code for a zone followed by the extension of the person they want
to page. The system matches the extension dialed to its assigned code and plays the code over the
loudspeakers. If users have an active call when they start to page, the call is automatically parked on the
extension dialed in the page. Paged parties may retrieve the parked call normally.
Auxiliary paging systems
Communication Manager requires a separate port for each paging zone and supports a maximum of 9
zones. If you have more than 9 zones or don't want to allot that many ports for paging, Avaya can provide
auxiliary paging systems. These systems can support many zones from 1 port. They can also provide
additional capabilities such as two-way communication through the loudspeaker system (the person
paged can speak directly to the pager over the loudspeaker).
For more information, contact your Avaya representative.
1598 Administrator's Guide for Avaya Communication Manager
November 2003