Avaya Communication Manager Administrator's Manual page 1563

Message Waiting Notification
Message Waiting Notification requests originate from attendant consoles, front-desk terminals, or PMS
terminals. When a request is entered, PMS sends a message to Communication Manager to change the
state of the Message Waiting lamp. If the lamp is activated by AUDIX, INTUITY Lodging, or LWC, the
PMS cannot deactivate the lamp. PMS cannot turn LWC or AUDIC messages on or off; these are
controlled by Communication Manager.
Assign a console permissions COS to any console or terminal as part of the "System Wide Retrieval
Stations" to retrieve requests for another station. Assign a client room COS to the extensions for which
Message Notification is to be made.
Controlled Restriction
When Controlled Restriction is activated through the PMS, the PMS sends a message to Communication
Manager to assign one of the following restrictions to the phone in a guest/patient room:
•
No restriction
•
Outward restriction
•
Total restriction
•
Station-to-station restriction
•
Termination restriction
•
Combined outward and termination restriction
•
Combined outward and station-to-station restriction
•
Combined termination and station-to-station restriction
The attendant can still set Controlled Restriction for a phone whether the PMS link is up or down.
PMS-Down Log
The pms-down log records only those User Controller Restriction events that are for stations having a
COS where:
•
the Client Room field is y
•
the Controlled Restriction Configuration field is act-pms
•
the pms link is not up
•
the pms log extension is valid
Housekeeping Status
Your housekeeping staff enters status information from phones in guest/patient rooms or from designated
terminals. You can assign up to 10 Housekeeping Status access codes within two different types:
•
Room phone access code type
Staff members dial up to six access codes that represent room status plus up to six additional
digits for items such as maid identification.
•
Designated phone access code type
Staff members dial up to four access codes that represent room status plus the room extension and
then up to six additional digits for items such as maid identification.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Hospitality features
1563