Avaya Communication Manager Administrator's Manual page 1497

Fully restricted service
Fully restricted service prevents specific users from making or receiving public-network calls.
Fully-restricted users cannot use authorization codes to deactivate this feature.
Calls from the public network to a fully-restricted extension redirect to intercept treatment or to the
attendant. If the call redirects to the attendant, the attendant's display indicates the call was redirected
because of fully restricted service (FULL).
There are circumstances where an extension with fully restricted service can access or be accessed by the
public network.
Miscellaneous terminal restrictions
You can use miscellaneous terminal restrictions to prohibit users from accessing other specific terminals.
Restricted calls are routed to intercept tone. Miscellaneous restriction groups apply on a per-COR basis.
However, you can assign the same COR to more than one facility. Facilities with the same COR may be
like facilities (such as two telephones) or different facilities (such as a telephone and a trunk group)
Miscellaneous trunk restrictions
You can use miscellaneous trunk restrictions to prohibit users from accessing specific trunk groups, such
as WATS or CO trunk groups. Any or all trunk groups can be in a miscellaneous-trunk-restriction group.
Restricted calls are routed to intercept tone.
Toll and TAC-Toll restrictions
Toll restrictions prevent users from placing public-network calls to certain toll-call numbers. Toll
restriction is not a COR; you assign Toll restrictions to outgoing trunk groups on the Trunk Group
screen. You disable TAC-toll restrictions for specific outgoing trunk groups on the Trunk Group screen.
Interactions
•
AAR/ARS
Originating FRLs are assigned via a COR. Termination and Miscellaneous Restrictions do not
apply to ARS/AAR calls.
•
AAR/ARS Partitioning
Partition Group Numbers are assigned via a COR.
•
Bridged Call Appearance
The COR assigned to a telephone's primary extension also applies to calls originated from a
bridged call appearance of that extension on another terminal.
•
Call Coverage
Users who normally are restricted from calls can still receive calls directed to them via Call
Coverage. When a call goes to coverage, the called party's (not the covering party's) restrictions
are used.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Class of restriction
1497