Avaya Communication Manager Administrator's Manual page 688

Screen Reference
Class of Restriction
Direct Agent Calling
Valid entries
y/n
Facility Access Trunk Test
An associated feature button ("trk-ac-alm") status lamp lights when a successful test attempt occurs.
Pressing one of the alarm buttons (ten maximum) when its associated status lamp is lit turns off all lamps
on all buttons whether the access is still in progress or has completed.
Valid entries
y/n
Forced Entry of Account Codes
FEAC must be enabled on the System Parameters Customer-Options screen and on the CDR System
Parameters screen.
See Forcing Users to Enter Account Codes
NOTE:
If a COR requiring entry of account codes is assigned a VDN, the route to commands
executed by the associated vector will not be successful.
Valid entries
y/n
688
Usage
If this is y, users may dial an ACD agent's extension directly, rather
than anyone in the agent pool. If the system is in Night Service, the
call routes to the Night Service extension. If the extension with this
COR belongs to an agent, the agent may receive calls directly.
Usage
Enter y to allow users with this COR to perform Facility Access
Trunk Tests.
on page 507 for more information.
Usage
Enter y to indicate that an account code must be dialed when
making outgoing trunk calls.
If this is y, any telephone assigned the associated COR must dial an
account code before making an outgoing call. If you set this to y for
a COR assigned to a trunk group, users must dial account codes
before calling out over that trunk group. This may be useful for
trunks used in international calls, and those that are more expensive.
If a call is being routed by ARS, account code checking is not done
on the COR.
Administrator's Guide for Avaya Communication Manager
November 2003