Avaya Communication Manager Administrator's Manual page 1578

Feature Reference
Internal Automatic Answer
•
Call Pickup
Internal calls to a telephone in a Call Pickup group are eligible for IAA. If the called extension in
a Call Pickup group has IAA-active, the call is automatically answered. A telephone with IAA
active is not able to automatically answer calls to other telephones in its Call Pickup group.
•
Conference
Internal conference calls can be answered automatically via IAA. If more than one party has
joined a conference call through automatic answer, the parties remain connected until they
disconnect or the controlling party drops the call.
•
Data Call Setup
Data calls are not eligible for IAA.
•
Direct Department Calling (DDC) and Uniform Call Distribution (UCD)
Internal calls to a DDC or UCD group member are eligible for IAA.
•
Distributed Communications System (DCS)
If a call is from an internal telephone on another server/switch in a DCS configuration, then that
call is considered internal and is eligible for automatic answer.
•
Do Not Disturb
Do Not Disturb preempts IAA at the called telephone.
•
Go to Cover
IAA does not apply to calls to the original called extension when the calling telephone has
selected Go to Cover before placing a call.
•
ISDN-BRI
IAA is not available with ISDN-BRI terminals.
•
Loudspeaker Paging — Deluxe Paging
When you are using Deluxe Paging and Call Park times out, the call returns to the originating
station that parked the call and is eligible for IAA.
•
Ringback Queuing
Automatic calls generated by Ringback Queuing are not eligible for IAA.
•
Send All Calls
IAA does not apply to calls to extensions with Send All Calls is active.
•
Terminating Extension Group
Calls to a Terminating Extension Group extension are not eligible for IAA. However, calls placed
to an individual extension are eligible.
1578 Administrator's Guide for Avaya Communication Manager
November 2003