Avaya Communication Manager Administrator's Manual page 1395

When this procedure is used, the conference is formed on the bridged appearance so that
the primary user of the bridged extension can still bridge onto the conference call.
If the primary user and the bridged user are both on the call when one user transfers the
call, the user performing the transfer becomes the controlling user for the participation of
both users on the conference. To disassociate the appearance from the call, the controlling
user must be the latter of the two users to hang up from the call. If the controlling user
hangs up first, the appearance goes on soft hold when the noncontrolling party hangs up.
In this case, one of two things must occur to disassociate the appearance from the call: all
other parties on the call hang up, or the controlling user rejoins the call and hangs up
again.
The display shows the number of other active parties in a call, including active bridged
appearances.
•
Consult (multiappearance telephones only)
Bridged call appearances of the primary extension do not ring on a consult call to the primary
extension.
•
Coverage Answer Group
— Single-line telephones
The primary (analog) telephone is not a member of a call coverage answer group, because
calls to the primary telephone as a member of the group are not bridged.
If the primary telephone is made a member of a coverage group, coverage criteria is based
entirely on the criteria of the primary telephone. This means that a call to the primary
telephone that requires call coverage treatment follows the path of the primary telephone
and not the path of any of the telephones with bridged appearances of the primary
telephones. In this case, it is desirable to have the bridging user in the coverage path of the
primary telephone. Then, when a call to the primary telephone requires coverage
treatment, it follows the coverage path to the bridging user's telephone, call appearances
of the call are dropped, and the call terminates at the bridging user's telephone as a
coverage call.
— Multiappearance telephones
Bridged call appearances of a primary extension do not ring when there is a Coverage
Answer Group (CAG) call to the primary extension. Bridged call appearances cannot
bridge onto the call.
•
Data Privacy, Data Restriction
When Data Privacy is activated or Data Restriction is assigned to a telephone involved in a
bridged call and the primary telephone and/or bridging user attempts to bridge onto the call, Data
Privacy and Data Restriction are automatically overridden (or deactivated in the case of Data
Privacy).
•
Emergency calls
If a user dials an emergency call from a bridged appearance, the Calling Party Number that is sent
to the public safety answering point for US E911 location is the bridged extension, not the
extension of the physical phone from which the call is made. If the physical phone is located far
from the phone to which it is bridged, the emergency response team may not be able to locate the
caller. It is preferable to place E911 calls from an actual call appearance, rather than a bridged
appearance.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Bridged call appearance
1395