Administrator's Guide For Avaya Communication Manager November - Avaya Communication Manager Administrator's Manual

Telecommuting access extension
The telecommuting access extension allows you to use Extended User Administration of Redirected
Calls from off-site. If you want to quickly disable the feature for all users, change the Telecommuting
Access Extension to blank.
If you are operating in a DCS environment, you need to assign a different telecommuting-access
extension to each server or media server and tell your users which extension they should use. You can use
Extended User Administration of Redirected Calls from any of the DCS nodes, but you need to dial the
telecommuting-access extension of the node on which your station is defined before using the feature
access code.
Extended User Administration of Redirected
Calls and COS
The following table shows the relationship between COS and a your ability to use call forwarding at the
your station without a security code or from any on-site or off-site location with a security code.
Table 57: COS and Extended User Administration of Redirected Calls of Call Forwarding
If the user's COS are set to these values
Call Call Extended
Fwd Fwd Call Fwd
All B/DA Activate
COS COS All COS
Yes Yes Yes
No No Yes
Yes Yes No
COR
The COR controls the use of the change coverage option of Extended User Administration of Redirected
Calls. This means that, if the
Change Coverage FAC to change your coverage option.
How to use from an attendant or
console-permissions station
To use Extended User Administration of Redirected Calls from an attendant or console-permissions
station is the same as that described for a user, except console-permissions stations and attendants do not
need to enter a station security code, nor do they need to press the pound key (#).
Administrator's Guide for Avaya Communication Manager
November 2003
Then the user's call forwarding capability is
Extended
Call Fwd Users can forward
Activate calls from their
Busy D/A station without a
COS security code
Yes Yes
Yes No
No Yes
Can Change Coverage
Extended user administration of redirected calls
Users can forward
calls from their station
or from another
location with a
security code
Yes
Yes
No
field on the COR screen is set to y, you can use the
Feature Reference
1533