Avaya Communication Manager Administrator's Manual page 1556

Feature Reference
Hospitality features
Phone users with touch-tone dialing can activate this feature themselves or ask the front desk to do it for
them. Users with rotary-dial phones must call the attendant or front-desk user to request Do Not Disturb.
Activation by phone users
Phone users can activate Do Not Disturb by dial access or by button access. If users have a
speech-synthesizer circuit pack, they can activate Do Not Disturb themselves, without attendant
assistance.
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Dial Access
When a user dials a Do Not Disturb FAC, the system prompts the user to enter a deactivate time.
The user may later change or delete the request by dialing the Do Not Disturb FAC again and
entering the required information.
If the user makes invalid entries or if system conditions prevent entry of the request, the system
informs the user to dial the attendant or front desk for assistance, if the user has a
speech-synthesizer circuit pack.
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Button Access
If a phone has a Do Not Disturb button, the user can press the button to activate the feature. The
handset may be on-hook or off-hook. The user presses the button a second time to deactivate the
feature.
The lamp associated with the Do Not Disturb button lights until the feature is deactivated with the
button. An automatic-deactivate time is not provided.
Activation by Attendant
The attendant can activate the feature for a user or a group of users. (The assigned COR determines which
users are in the group.) The attendant presses the Do Not Disturb — Extension button followed by the
extension, or the Do Not Disturb — Group button. The extension followed by the appropriate COR
number.
The attendant can cancel a Do Not Disturb request by activating the feature, entering the desired
extension or group COR number, and pressing the delete button.
Activation via a PMS
The system provides an interface to a PMS. This interface allows activation and deactivation of
controlled restrictions. Activation of Do Not Disturb through a PMS is similar to activation of
termination restriction. A scheduled deactivate time cannot be specified.
1556 Administrator's Guide for Avaya Communication Manager
November 2003