Avaya Communication Manager Administrator's Manual page 1651

Detailed description
Ring types fall into two categories:
•
Those that alert consistently and don't change:
— Ringing, in which the lamp flashes and audible ringing occurs
— Silent ringing, in which the lamp flashes and audible ringing does not occur
•
Those that transition from one ringing state to another:
— Abbreviated ringing, in which ringing continues for as many cycles as specified by the
automatic abbreviated/delayed transition interval and then changes to silent alerting
— Delayed ringing, in which visual alerting continues for as many cycles as specified by the
automatic abbreviated/delayed transition interval and then changes to ringing
For a station with call appearances that have either abbreviated or delayed ringing, an abbreviated-ring
button associated with that station's extension can be assigned on a different station. When one of those
call appearances is being alerted, pressing the button forces immediate transition of the alerting — that is,
from ringing to silence or from silence to ringing.
This feature is most useful in bridging situations in which some users want to be:
•
Audibly alerted to a call immediately upon its arrival
•
Audibly notified if the call has not been answered within a specified number of rings or if they
have indicated.
•
Able to stop the audible alerting if the call is not being answered by the principal and the user is
not able to answer the call.
Because ring type can be specified on a per-station basis, mixing ring-type specifications within a
station's access to a particular extension is possible.
For Ringing — Abbreviated and Delayed, each call appearance must be:
•
Assigned a ring type
•
Administered to transition when the:
— Abbreviated/delayed transition interval is reached or when the user presses the
abbreviated ring button
— user presses the abbreviated ring button, regardless of the abbreviated/delayed transition
interval
Considerations
•
You cannot assign Ringing — Abbreviated and Delayed to an attendant console.
•
You can assign Abbreviated and Delayed Ringing to analog stations. However, because analog
stations cannot visually alert, a user may unexpectedly answer an incoming call while intending to
originate a call.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Ringing — Abbreviated and Delayed
1651