Internal Automatic Answer - Avaya Communication Manager Administrator's Manual

Phones
•
You can assign any type of phone to an intercom group. However, only multiappearance phones
can make and receive intercom calls. Single-line phones can only receive intercom calls.
Multiappearance phones must have at least one open or available call appearance to receive
intercom calls.
•
Phones receiving an intercom call make a unique alerting sound. If the phone has an intercom
button with a status lamp, the lamp flashes.
•
You can administer an automatic intercom connection between 2 phones even if their classes of
restriction don't allow other calls between them.
Interactions
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Bridged Appearances
Bridged appearances can't receive intercom calls.
•
Call Coverage
Intercom calls do not follow a coverage path unless the caller activates Go To Cover.
•
Call Forwarding
Intercom calls cannot be forwarded off-net.
•
Call Pickup/Directed Call Pickup
Intercom calls are not included in the call pickup alerting count.
•
Data Privacy and Data Restriction
Extensions with either of these features active cannot originate intercom calls.
Related topics
See Using Phones as Intercoms

Internal Automatic Answer

Internal Automatic Answer (IAA) provides convenient hands-free answering of internal calls to users on
multifunction stations with a speakerphone or a headphone.
Detailed description
An eligible call can be answered automatically via IAA if the user activates IAA at the answering
telephone and the user is able to accept an incoming call. A telephone is unable to accept an incoming call
if it is off-hook, is in the process of dialing digits, or has a call on hold.
Administrator's Guide for Avaya Communication Manager
November 2003
on page 409 to administer intercom capabilities on phones.
Feature Reference
Internal Automatic Answer
1575